WebReserv User Guide
Contents
Index
Welcome
Getting Started With WebReserv
Overview
Booking Calendar
Reservation Management System
WebReserv Portal
Registering for an account
Initial Setup
Quickstart Guides
Setup
Business Information
Address
Description
Business Category
Pictures
Features & Attractions
Terms & Conditions
Map & Directions
Search Keywords
Payments
Products & Reservation Rules
Description
Reservation Type
Reservation Rules
Customer Information
Email Notifications
Tax / Deposit
Rates
Rate Categories
Rate Lists
Rates: Per reservation
Rates: Per person (variable)
Rates: Per person (flat)
Rate Tips
Creating a Tuesday - Thursday rate
Troubleshooting "not able to find any rates"
Testing Your Rates
Migrating from old rate categories to new
Discount Codes
Add Discount Code
Using Discount Codes
Handling Groupon and other deal codes
Email and Print Templates
Creating a new template
Template keywords
Custom Fields
Add custom field
Edit custom field
Custom lists
Using custom fields
Example: Adding lunch baskets to tour bookings
Example: Handling fees with custom fields
Users and Agents
Managing Users
Managing Agents
Access Control List
Configure Access Control
Upload Access Control List
Entry Codes
Create entry code custom field
Upload entry codes
Testing entry codes
Entry Codes (.CSV) File Format
Using The Booking Calendar
Adding the booking calendar to your website
Advanced Booking Calendar features
Managing Reservations
Create new reservation
Find reservation
View/change reservation
Confirm a pending reservation
Cancel a reservation
Check availability
Change availability
Email Confirmations
Post-visit Email
Pre-visit Email
Rejected Reservation
Canceled Reservation
Confirmed Reservation
Pending Reservation
Online Payments
Comparing payment methods
Check/Cash
PayPal
Credit cards
Configuring payment processing
Cash/Check
PayPal
Creditcards
Charging a deposit
Safe payment tips
Virtual Terminal
Gift cards
Creating gift cards
Gift card purchases
Gift card usage
Reporting
Customer Report
Reservations Report
Revenue Report
Transaction Report
Frequently Asked Questions
General
Taking Reservations
Booking Calendar
Payment Processing
Reporting
Support
© 2012 Web Reservation Systems, Inc.