WebReserv User Guide

Booking Calendar

Booking Calendar

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Booking Calendar

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hmtoggle_arrow1How do I add the Booking Calendar to my website?

 

Please see the article http://www.webreserv.com/adding-the-booking-calendar-to-your-website.do

 

hmtoggle_arrow1Why is my booking calendar gray?

 

When you view the availability calendar on your website or WebReserv, you might see that the booking schedules are grayed out as show below in the example below.

 

booking calendar grayed

 

The gray dates happen when rates have not been set up for the specified period of time. In the example shown about, rates have only been defined to December 31st and the dates from January 1st are therefore grayed out.

 

It is not possible to make a reservation for dates that are grayed out, so always put in rates as far out as you have them.

 

Note that there is a different between the booking calendar (as shown above) and the availability calendar:

 

The booking calendar does not differentiate between booked or out-of-inventory. If the unit is not available it's red. If it is available it's green. If there are no rates it's gray.

The availability calendar differentiates between booking or out-of-inventory, but does not show if rates exist or not. If a unit is available it's green. If it's out of inventory it's gray.

 

 

hmtoggle_arrow1Can I use the booking calendar on my website, without being listed on the WebReserv Portal?

 

Yes, with the Gold Account it is possible to use the booking calendar without being listed on the WebReserv portal.

 

hmtoggle_arrow1I like the booking calendar, but I'd like to have a customized form instead, can you help?

 

Yes, our support can help with custom designed booking calendars, reports and everything else.

 

hmtoggle_arrow1How do I make the booking calendar "display only", where customers can view available dates, but cannot make a reservation on the calendar?

 

To do this, you will need to add the parameter &displayonly=y to the URL for your booking calendar.

 

For more information about the booking calendar options, please see the article http://www.webreserv.com/adding-the-booking-calendar-to-your-website.do

 

hmtoggle_arrow1Am I able to set up individual property searches so that availability is shown for one product/unit instead of the entire inventory of products?

 

Yes, you can filter the booking calendar to only show a subset or a single product.

 

For more information about the booking calendar options, please see the article http://www.webreserv.com/adding-the-booking-calendar-to-your-website.do

 

hmtoggle_arrow1After a reservation is made, am I able to move it to a different unit on the calendar?

 

You can move reservations to different units from the reservation screen in the administration system. To change the unit, open the reservation and click "change" next to the unit details.

 

hmtoggle_arrow1How do I set up schedules on my booking calendar?

 

Please see the following guide on how to set up schedules:

 

http://www.webreserv.com/resources/na/downloads/WebReserv.com-Configuring-Tour-Bookings.pdf

 

hmtoggle_arrow1Our booking calendar shows a whole month grayed out, but we do have dates open.  What is the issue?

 

If the calendar is grayed out, it is usually an indication that you have not entered rates that is valid for the period of time. Go to Setup – Rates to add rate lists or to extend your current rate lists. We recommend that you have rates for the next 12 months.  The calendar will show open until all rooms have been booked for that period of time.