WebReserv User Guide



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We are excited that you have chosen the best and most flexible general booking system on the Internet.


Our mission at WebReserv is to provide you with the best possible online booking system, while managing all the technical issues for you. With WebReserv you never have to worry about whether you have the latest software version installed or whether your online booking calendar is working. All you need is a connection to the Internet. We manage the entire booking process for you, so you can concentrate on your business.


This guide consists of the following sections:


Getting started with WebReserv. This section describes WebReserv, how you get your WebReserv account and the initial setup process.
Setup. This section describes how to modify your business information, add or remove products, update rates, discount codes and email templates.
Using the booking calendar. This section describes how the booking calendar works and how you can add it to your own website.
Managing reservations. This section describes how to manage reservations and availability with WebReserv.
Online payments. This section describes how to manage online payments with WebReserv, using check/cash, PayPal and creditcards.
Reporting. This section describes the various reports built into the booking system.
Frequently Asked Questions contains frequently asked questions and their answers.
Support describes how you can get in touch with us for technical support or sales.


To help you get your booking system online faster, we have created a number of Quickstart guides for different types of businesses, including bed & breakfasts, tours, rentals and much more. You can find our Quickstart guides on the WebReserv portal:




Please note that some of the features described on this guide are only available to certain account types such as the Gold or Multi-Location account.


Note: If you prefer to download this manual as a PDF, click here.