WebReserv User Guide

View/change reservation

View/change reservation

Previous topic Next topic  

View/change reservation

Previous topic Next topic JavaScript is required for the print function Mail us feedback on this topic!  

 

When you open a reservation in WebReserv, you get all the details on one single page. The reservation screen in WebReserv consists of the following sections:

 

Reservation Details

 

Shows what has been booked, when it was booked, the reservation status, number of units/rooms, number of people and/or number of adults and children.

 

 

reservation - reservation details

 

Rate Details

 

The rate details section shows how the system has calculated the rate for this reservation, including rate adjustments, additional charges, tax and deposit.

 

 

reservation - rate details

 

Customer Information

 

The customer information shows the customer name, address, phone, email address and custom fields related to the customer.

 

reservation - customer information

 

 

Additional Reservation Requests

 

The additional requests section shows custom fields for this product.

 

reservation - additional reservation requests

 

Payment details

 

The payment details section shows the payment details for this reservation. If the reservation was paid with credit card, you have the ability to make final charges to the credit card.

 

reservation - payment details

 

Customer comments

 

The customer comments field shows any additional comments entered by the customer.

 

reservation - customer comments